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Frequently Asked Questions

Orders and Shipping

Please see our terms and conditions or contact us on 0208 574 7355 (Mon-Fri 9:00 am - 6.00 pm)
You can change your shipping and billing address on your account, then ‘Modify your address book entries’
You will receive order emails from our system when the status has changed. But if you have any questions, you can call us on 0208 574 7355 (Mon-Fri 9:00 am - 6.00 pm)
You can call us on 0208 574 7355 (Mon-Fri 9:00 am - 6.00 pm)
We recommend you call us on 0208 574 7355 (Mon-Fri 9:00 am - 6.00 pm) as well as updating your address on your account, then ‘Modify your address book entries'

Returns and Exchanges

Please see our terms and conditions or contact us on 0208 574 7355 (Mon-Fri 9:00 am - 6.00 pm)
If you receive any incorrect items within your order, or if your order is incorrect. Please contact us, ensuring you provide your order number and the incorrect items you received.
If your products are delivered and appear damaged, we require you to notify us within 24 hours of receiving the order. We will need your order number, photographic evidence and a list of the damaged items.
If you would like to cancel an order or change it, please contact us as soon as possible on 0208 574 7355 (Mon-Fri 9:00 am - 6.00 pm)
If you would like to pre-order any products, please contact us on 0208 574 7355 (Mon-Fri 9:00 am - 6.00 pm)

The product is currently Out-of-Stock. Enter your email address below and we will notify you as soon as the product is available.